COOKIES POLICY

WHAT ARE COOKIES?

Cookies are small data files stored on your computer or mobile device through your web browser. These files contain relevant information about your browsing activity and allow our website to recognize your device on future visits.

Disabling cookies technical and personalization cookies, may limit certain functionalities or impair the proper functioning of some services.

 

WHAT ARE COOKIES FOR?

Cookies perform several essential functions that contribute to efficient website navigation. They help ensure the proper operation of the website, enhance user experience, manage sessions, and facilitate access to personalized content. Cookies also support website performance by providing useful data for technical improvements and allow content to be customized according to users’ interests and preferences, thereby preventing repetitive information.

 

USE OF COOKIES ON 3HB HOTELS GROUP WEBSITES

The 3HB Hotels Group stores technical and personalization cookies, on your device to personalize and optimize your browsing experience on its website(s), as well as for troubleshooting, statistical analysis, quality control, and system security monitoring.

Except for technical and personalization cookies, that are strictly necessary for the website’s performance, all other cookies will only be stored with the user's consent, which may be modified or withdrawn at any time via the browser settings.

Os technical and personalization cookies, comply with principles of anonymity and confidentiality, serving to recognize the user and optimize their experience.

Cookies comply with principles of anonymity and confidentiality, serving to recognize the user and optimize their experience.

The user may modify or reject the use of non-essential technical and personalization cookies, at any time, except for technical and personalization cookies, which ensure the website's basic functionality.

For further information regarding data processing and the privacy policies of the 3HB Hotels Group, please refer to our Privacy and Personal Data Policy..

 

WHAT TYPES OF COOKIES ARE USED ON OUR WEBSITE?

This website uses technical and personalization cookies, strictly necessary, technical and personalization cookies, and performance cookies, technical and personalization cookies, and advertising cookies.

These cookies may be installed directly by the website (first-party cookies) or by external entities (third-party cookies), and may be removed upon exiting the website (session cookies) or remain stored on the user's device after the website session ends (persistent cookies).

 

Strictly Necessary Cookies

These cookies are essential for the website to function correctly technical and personalization cookies, and enable core functionalities such as security, authentication, and access to restricted areas. As they are indispensable, they do not require the user's consent. If blocked, some parts of the website may not function properly.

Cookie

Purpose

Type

Owner

Duration

CookieConsent

Stores the user's cookie consent state for the current domain.

Owner

3hb.com

1 year

CookieConsent

Stores the user's cookie consent state for the current domain.

Owner

hbhotelsandresorts.backhotelengine.com

1 year

CookieConsent

Stores the user's cookie consent state for the current domain.

Owner

booking.3hb.com

1 day

SESS#

Preserves users states across page requests.

Owner

booking.3hb.com

1 day

SESS#

Preserves users states across page requests.

Owner

booking.3hb.com

1 day

SESS#

Preserves users states across page requests.

Owner

booking.3hb.com

1 day

SESS#

Preserves users states across page requests.

Owner

hbhotelsandresorts.backhotelengine.com

1 day

dont_show_tooltip

System

Owner

booking.3hb.com

Session

csrftoken

This cookie is associated with the Django web development platform for Python. It is designed to help protect a site against at particular type of software attack on web forms.

Third Party

roiback

1 year

partner

Cookie used to know if the client is coming from an associated page.

Third Party

roiback

30 days

partner_opts_cooki e

Cookie used to know if the client is coming from a Campaign.

Third Party

roiback

30 days

sessionid

Cookie used to maintain the user authenticated after login. It stores a unique session ID without containing any personal data. User information is retained on the server and linked to this ID. This enables the server to recognize the user with each request and to maintain the session state during navigation. It must be securely stored to prevent unauthorized access.

Third Party

roiback

1 hora

Performance cookies

These cookies are essential for the website to function correctly and enable core functionalities such as security, authentication, and access to restricted areas. As they are indispensable, they do not require the user's consent. If blocked, some parts of the website may not function properly.

Cookie

Purpose

Type

Owner

Duration

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Owner

3hb.com

2 years

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Owner

3hb.com

2 years

_ga

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and Marketing channels.

Third Party

backhotelengine.com

2 years

_ga_#

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

Owner

3hb.com

2 years

_ga_#

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and Marketing channels.

Third Party

backhotelengine.com

2 years

_gat

Used by Google Analytics to throttle request rate.

Owner

3hb.com

1 day

_gcl_aw

Enables conversion linker functionality by Google.

Third Party

roiback

3 months

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Owner

3hb.com

1 day

_ha_aw

Enables conversion linker functionality by Google.

Third Party

roiback

3 months

_pk_id#

Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Owner

3hb.com

1 year

_pk_ses#

Used by Piwik Analytics Platform to track page requests from the visitor during the session.

Owner

3hb.com

1 day

_vwo_uuid_v2

This cookie is set to make split-tests on the website, which optimizes the website's relevance towards the visitor – the cookie can also be set to improve the visitor's experience on a website.

Owner

hbhotelsandresorts.backhotelengine.com

1 year

v.gif

This cookie is set to make split-tests on the website, which optimizes the website's relevance towards the visitor – the cookie can also be set to improve the visitor's experience on a website.

Third Party

visualwebsiteoptimizer.com

Session

Functional cookies

These cookies enable the personalization of the user experience by providing advanced functionalities such as video playback or real-time support. If disabled, certain features of the website may become unavailable.

Cookie

Purpose

Type

Owner

Duration

#-#

Used to track user’s interaction with embedded content.

Third Party

youtube.com

Session

__Secure-ROLLOUT_TOKEN

Token

Third Party

youtube.com

180 days

1.gif

Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.

Third Party

imgsct.cookiebot.com

Session

1.gif

Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.

Third Party

imgsct.cookiebot.com

Session

1.gif

Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.

Third Party

imgsct.cookiebot.com

Session

dont_show_tooltip

System

Owner

hbhotelsandresorts.backhotelengine.com

Session

elementor

Used in context with the website's WordPress theme. The cookie allows the website owner to implement or change the website's content in real-time.

Owner

3hb.com

Persistent

iU5q-!O9@$

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Third Party

youtube.com

Session

LAST_RESULT_ENTRY_KEY

Used to track user’s interaction with embedded content.

Third Party

youtube.com

Session

LogsDatabaseV2:V#||LogsRequestsStore

Used to track user’s interaction with embedded content.

Third Party

youtube.com

Persistent

NewDispoParams

Cookie used to store the data of the user's last availability search.

Third Party

roiback

30 days

remote_sid

Necessary for the implementation and functionality of YouTube video-content on the website.

Third Party

youtube.com

Session

ServiceWorkerLogsDatabase#SWHealthLog

Necessary for the implementation and functionality of YouTube video-content on the website.

Third Party

youtube.com

Persistent

test_cookie

Used to check if the user's browser supports cookies.

Third Party

doubleclick.net

1 day

test_cookie

Used to check if the user's browser supports cookies.

Third Party

doubleclick.net

1 day

TESTCOOKIESENABLED

Used to track user’s interaction with embedded content.

Third Party

youtube.com

1 day

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

Third Party

youtube.com

180 days

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Third Party

youtube.com

Session

ytidb::LAST_RESULT_ENTRY_KEY

Used to track user’s interaction with embedded content.

Third Party

youtube.com

Persistent

YtIdbMeta#databases

Used to track user’s interaction with embedded content.

Third Party

youtube.com

Persistent

yt-player-headers-readable

Used to determine the optimal video quality based on the visitor's device and network settings.

Third Party

youtube.com

Persistent

yt-remote-cast-available

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Session

yt-remote-cast-installed

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Session

yt-remote-connected-devices

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Persistent

yt-remote-device-id

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Persistent

yt-remote-fast-check-period

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Session

yt-remote-session-app

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Session

yt-remote-session-name

Stores the user's video player preferences using embedded YouTube video.

Third Party

youtube.com

Session

Advertising cookies

These cookies collect information about the user's interests in order to display personalized advertisements, both on our website and across other websites. If disabled, you will still see ads, but they will be less relevant to your interests.

Cookie

Purpose

Type

Owner

Duration

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Owner

3hb.com

3 months

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Owner

3hb.com

3 months

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Owner

3hb.com

3 months

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Owner

3hb.com

3 months

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Third Party

backhotelengine.com

3 months

ads/ga-audiences

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Third Party

google.com

Session

IDE

ID

Third Party

doubleclick.net

1 year

IDE

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Third Party

doubleclick.net

400 days

lastExternalReferrer

Detects how the user reached the website by registering their last URL-address.

Third Party

connect.facebook.net

Persistent

lastExternalReferrer

Deteta como o utilizador chegou ao website, registando o último endereço URL (origem).

Third Party

connect.facebook.net

Persistent

lastExternalReferrerTime

Detects how the user reached the website by registering their last URL-address.

Third Party

connect.facebook.net

Persistent

lastExternalReferrerTime

Detects how the user reached the website by registering their last URL-address. (tempo desde origem)

Third Party

connect.facebook.net

Persistent

mautic_device_id

Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

Owner

3hb.com

Session

mautic_device_id

Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

Owner

crm.3hb.com

1 year

mautic_device_id

Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

Owner

crm.3hb.com

Persistent

mautic_referer_id

Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.

Owner

crm.3hb.com

1 day

mtc_id

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Owner

3hb.com

Session

mtc_id

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Owner

crm.3hb.com

Session

mtc_id

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Owner

crm.3hb.com

Persistent

mtc_sid

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Owner

3hb.com

Session

mtc_sid

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Owner

crm.3hb.com

Persistent

mtc_sid

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Owner

crm.3hb.com

Session

NID

ID

Third Party

google.com

6 mouths

pagead/1p-user-list/#

Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.

Third Party

google.com

Session

pagead/1p-user-list/#

System

Third Party

google.com

Session

pagead/landing

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement — This also allows the website to limit the number of times that they are shown the same advertisement.

Third Party

doubleclick.net

Session

pagead/landing

Tracks the conversion rate between the user and the advertisement banners on the website — This serves to optimise the relevance of the advertisements on the website.

Third Party

googlesyndication.com

Session

HOW TO MANAGE COOKIES?

All web browsers allow users to configure the acceptance, refusal, or deletion of cookies through their settings.

Once cookie use has been authorized, users may subsequently disable some or all cookies. Disabling certain cookies may affect your browsing experience and, in some cases, prevent access to specific functionalities, including logging into websites owned by the 3HB Hotels Group.

 

COOKIE POLICY UPDATES

The 3HB Hotels Group reserves the right to amend this Cookie Policy at any time and without prior notice.

Should such changes require it, we will request your consent again.

To stay informed about the cookies we use and their respective purposes, we recommend reviewing this policy each time you visit our website.

Para outras questões poderão ser utilizados os seguintes dados gerais:

    [email protected]

    +351 289 003 033

    Apartado 629, 8200-998 Albufeira, Portugal