On April 14th 2016 the European Parliament approved the general Data Protection Regulation (RGPD), which replaced the previous Directive 95/46/EC transposed into the Portuguese legal order in Law No. 67/98 of 26 October, that still in force.
This regulation, which effective application was on May 25th 2018, aims to harmonize the laws that rules this matter in the EU countries, but above all create a new awareness and approach to the way in which data are seen and treated.
At Forno Nero – Ristorante Pizzeria, our main goal is to provide to all customers who contact and visit us, from the moment of the first contact by phone or email to the effective experience in the restaurant, a service of quality and a memorable meal.
We want to establish strong and lasting relationships with our customers, based on transparency and trust so we are committed to preserving the privacy, integrity and security of personal data that all users who visit our site or our facilities share with us.
1. WHO IS RESPONSIBLE FOR HANDLING YOUR PERSONAL DATA?
The entity responsible for the treatment of your data is EPICWORLD HOTELARIA E TURISMO, UNIPESSOAL, LDA with address in Faro, registered in the Conservatória do Registo Comercial of Faro with the Fiscal Identification Number 514 136 375.
While responsible we promote the confidentiality and privacy of your personal data, ensuring your protection and proper use in accordance with the reason why they were made available to us and based on the terms defined in this policy.
2. HOW WE COLLECT AND TREAT YOUR PERSONAL DATA AND WHY WE DO IT?
We will collect your personal information when you make it available to us by telephone, email, through our website, reservation platforms, through application form or in person.
The personal data we collect is:
Legal basis for data processing: We will use your personal data only in accordance with the strictly necessary for the services we provide and in accordance with the legal requirements.
The given consent can always be withdrawn at any time through contact for the data available in the point ‘HOW DO I GET MORE INFORMATION ABOUT DATA PROTECTION AND CONTACT THE DATA PROTECTION OFFICER?’.
3. HOW LONG DO WE KEPT YOUR DATA?
We retain your personal data only for the period that is strictly necessary for the continuation of the purposes that motivated your collection.
There are legal requirements that require us to keep the data for a minimum period of time. Thus, and where there is no specific legal requirement, the data shall be stored and retained only for the minimum period necessary for the purposes which motivated its collection or subsequent treatment or, for the period of time authorized by the Responsible entity, after which they will be eliminated.
4. WHICH ARE YOUR RIGHTS?
You have the right to request access to your personal data, as well as its rectification or deletion, the limitation of treatment or to oppose treatment, as well as the right to data portability.
To exercise any of these rights, can you send us your request, using the contacts indicated on the point ‘HOW DO I GET MORE INFORMATION ABOUT DATA PROTECTION AND CONTACT THE DATA PROTECTION OFFICER?’.
5. TO WHOM DO WE COMMUNICATE YOUR DATA AND WHY?
We only share data with third parties, in legal terms, under the duty of cooperation, namely the Food and Economic Safety Authority, the Working Conditions Authority, the Tax and Customs Authority and Social Security. We may also transfer data to service providers that operate exclusively under our guidance or in our support, and that comply with technical and organizational measures equivalent to those to which we are obliged.
Except in the context of compliance with legal obligations, in no event shall personal data be communicated to third parties in addition to the situations already mentioned.
6. HOW DO WE PROTECT YOUR DATA?
The security of your data is very important to us, so we use the appropriate technical and organizational means taking in consideration the nature of the data treated in order to protect your personal data and prevent unauthorized access, disclosure, loss or destruction.
Some examples of these measures includes:
The procedures required to deal with suspected personal data violations are also included in order to be able to notify the holders of the affected personal data as well as the applicable regulatory authority during the necessary periods.
What are cookies? Cookies are small text files stored in your computer via the Internet browser, storing only information related to user preferences (generic information), not including the user's personal data.
The cookies we use on our website observe the principles of anonymity and confidentiality and have the sole purpose of recognize the user, not being used in any case to collect information that identifies the user, nor for direct marketing purposes.
Cookies helps our website to recognize the user's device in the next visit.
What are cookies for? Cookies serves to help determine the usefulness, interest and number of uses of our website, allowing for faster and more efficient browsing, eliminating the need to repeatedly introduce the same information.
What kind of cookies are used on our website? The cookies used have different functions and are distinguished in the following terms:
Cookies may be:
How to manage Cookies? All Internet browsers allow the user to accept, refuse, or delete cookies, namely by selecting the appropriate settings in the respective Internet browser.
We can make changes to this policy at any time and without notice. The changes will be effective after publication on our website.
HOW TO GET MORE INFORMATION ABOUT DATA PROTECTION AND CONTACT THE DATA PROTECTION OFFICER?
For the exercise of any type of rights of data protection and privacy or for any clarification concerning the topics of data protection, privacy and information security, our guests/customers, users, employees and candidates may contact the Data Protection 0fficer through the following email: [email protected]